How long has Reporting-Central been in business?
Reporting-Central has been in business since 2002. We are part of Axiom Business Software Solutions.

What type of Dynamics GP® experience does your team have?
Our team members have over 17 years of experience with Dynamics GP, as end-users, Dynamics GP consultants and ISV Solution providers.

How long has The Closer been available?
The Closer has been available since Convergence 2004, back when is was called the Insight Series. Between 2005 to 2007 our business grew in several areas and with significant input from customers, our solutions were improved to include many new features. Leading into 2008 and early 2009 we developed what is today known as The Closer. During Convergence2009 in New Orleans The Closer was officially released to the entire Dynamics GP Community.

Who is using The Closer?
The Closer is actively being used by companies around the world and in many different industries. We have installations in the United States, Canada, Europe, Australia, New Zealand, North Africa, South Africa, Jordan, Saudi Arabia and beyond. Our horizontal solution serves a customer base crossing all industries, ranging from distribution, manufacturing, financial and not-for-profit.

What versions of Dynamics GP does The Closer support?
Technically, The Closer works with every version of Dynamics GP back to v6.0: however, due to changes in the database structures for SOP, POP and INV, support is limited to version 9 through to the current version. If you are running an older version and have a sepcific situation such as an integration, a customization, third party tools, or other technical items, please feel free to contact us to discuss further.

Is The Closer service pack dependant with each release?
The Closer works with the core tables and fields in Dynamics GP. As a result, our reconciliations are not impacted by each service pack update. The only exception may be the Inventory Tool, which is guaranteed to be updated as required with new releases.

How do I install The Closer?
The Closer takes approximately twenty minutes to install and the process is quite easy. A Reporting-Central team member will install your license of The Closer with you. Other options are to work with your Dynamics GP partner or even complete the installation on your own. We include 2 hours of professional services with each license of The Closer to assist with installation, configuration, testing and training.

What are the advantages of using The Closer over some of the other reconciliation tools that are available?
The Closer is different than all of the other tools available. It reconciles Inventory, Sales Order, Accrued Purchases, Cost of Sales, Cash, Accounts Receivable and Accounts Payable and Outside Data Sources (ie: PayPal and Credit Cards). The other tools simply do not go nearly as far as The Closer does. In fact, there are no other solutions for reconciliations that are being actively supported. The Closer finds the problems, helps you to simply and easily analyze the errors and spot data trends. The Closer not only explains the root cause but enables you to eliminate the errors from happening again. It is truly the end of ticking and tying and taking write-offs.

How is end-user support handled for The Closer?
Support is provided by Reporting-Central directly to Dynamics GP users and partners. We have a guaranteed response time of two hours.

Are there any technical requirements for The Closer?
The Closer will run in any operating Dynamics GP® environment, there are no special system requirements to run The Closer.

Does a user require any specific technical ability or training to use The Closer?
The Closer was designed to be easy to use and requires minimal training. Complete user guides and documentation are included with the software and our support team is always available.

Are there any future development plans for The Closer?
The Closer is constantly being enhanced for the benefit of the Dynamics GP customer base. The current plans for development include tools for reconciling payroll, fixed assets, projects and customer deposits. We also support reconciliations for Dynamics GP customers that use many of the other popular ISV add-ons.

How do I get more information or schedule a demonstration of The Closer?
Please feel free to contact us anytime at gsalzano@reporting-central.com or call us at 813-579-4991.